FREQUENTLY ASKED QUESTIONS

1. Your advantages
1.1.    What are the advantages to me?
1.2.    How much money can I expect for my old curtains?
1.3.    Can I receive a certificate confirming my cooperation with FREITAG?

2. Delivery from A to Z
2.1.    Who organises the transport of the curtains?
2.2.    How does the pick-up and delivery of the curtains work?
2.3.    What is the minimum quantity of curtains needed for pick-up?
2.4.    How shall I prepare the curtains?
2.5.    I would like to get my pallets back. Is this possible?
2.6.    How do I get the payment?
2.7.    I would prefer to get cash payment. Is this possible?

3. Required curtain quality
3.1.    Do you really only buy used curtains?
3.2.    I have tent curtains that have the same consistency as those of lorry curtains.
Do you buy them, too?
3.3.    I have advertising  curtains that have the same consistency as those of lorry curtains.
Do you buy them, too?
3.4.    How thick should the truck curtains be to fit your needs?
3.5.    Are there particular cases when you do not buy the curtains?
3.6.    I have curtains with and without brand marks. In which of them are you interested?
3.7.    I have curtains with digital printing on them. Are you interested in them?
3.8.    My curtains are partially covered with adhesive foil. Can you use them?
3.9.    My curtains have extensively been used. Do you buy them anyway?

4. Terms and Conditions
4.1.    How can I know how my curtains will be used?
4.2.    What do you exactly do with curtains?
4.3.    Could one recognize my company’s name on your bags?
4.4.    What do you do with my curtains if, once delivered, you cannot use them?

5. Miscellaneous
5.1.    I would like to get bags made with my curtains. Is this possible?
5.2.    Which are the suppliers you already worked with? Do you have any references?
5.3.    Where can I buy your bags?
5.4.    I would like to communicate about FREITAG and announce our collaboration? Is that OK and, if so, how can I do so?

1.1.    What are the advantages to me?
By selling us your old lorry curtains, you will reduce your disposal costs, improve your eco-balance, prolong the life-cycle of a robust material and earn some extra cash.
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1.2.    How much money can I expect for my old curtains?
Our prices vary according to their colour, weight per square metre and appearance etc. We price per kilogram of useable curtain.

Contact us. We will be glad to send you an initial, approximate, offer. The definite amount depends on the final weight of usable curtain, as weighed at our factory in Zurich. Based on our experience, we assume that 50% of the delivered weight can be used for our needs.
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1.3.    Can I receive a certificate confirming my cooperation with FREITAG?
Yes. We will provide you with a certificate upon request.
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2.1.    Who organises the transport of the curtains?
We will help you with this. Unless we are otherwise advised by you, we will take care of everything together with our local partner. Our local partner will contact you in order to arrange the precise pick-up date for the curtains. We will also clear the goods for import in Switzerland and meet the costs of clearance.
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2.2.    How does the pick-up and delivery of the curtains work?
Once we have confirmed all arrangements, we will organise the pick-up with our local partner, who will contact you in order to arrange a precise pick-up date for the curtains. A few days later, the curtains will finally arrive at our factory in Zurich.
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2.3.    What is the minimum quantity of curtains needed for pick-up?
All curtains are processed in our factory in Zurich. Depending on how far away you are from Switzerland, we will organise the transportation of a minimum of two pallets. In our experience, four to five curtains can fit on a EUR-EPAL pallet.
Please contact us for further and more detailed indications.
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2.4.    How shall I prepare the curtains?
In order to ease the handling of the pallets, the curtains should be well fastened, preferably strapped or ringed, on one or more EUR-EPAL pallets (80 x 120 cm, max. 600 kg per pallet). In our experience, four to five curtains can fit on a EUR-EPAL pallet. The picture below shows both a good and a bad example.

We receive several deliveries every day. Therefore, it is important clearly to indicate your name on each pallet.

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2.5.    I would like to get my pallets back. Is this possible?
Yes. If you use EUR-EPAL pallets we can exchange your pallets during the pick-up. Please mention your request at the time you confirm the arrangements. We recommend you remind our local partner of your request when you are contacted by him.
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2.6.    How do I get the payment?   
As soon as the curtains arrive in our factory in Zurich, we cut them and scrape out any eyelets and tension belts. We also cut out brittle or perished parts that cannot be used for the production of our bags. Based on our experience, we assume that 50% of the delivered weight fit our needs. Those parts that can be used for the production of our bags are then sorted by colour and weighed. Depending on the standard price quoted on our first offer, you will then receive notice of the exact payment amount. We will transfer the amount due to your bank account, or, if you prefer, you can send us an invoice mentioning the corresponding amount, that we will pay in agreed conditions.
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2.7.    I would prefer to get cash payment. Is this possible?
No. We pay our suppliers by inter-bank transfer only in accordance with our payment notice or after having received an invoice from the supplier.
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3.1.    Do you really only buy used curtains?
Our bags look used, made of materials that have seen service on the road: well-travelled lorry curtains, unravelled seat belts, bicycle inner tubes beyond repair, recycled airbags. In addition, each curtain wears in an individual way. We are particularly interested in a matt and scratched appearance and a surface worn away by use. This is why we do not buy any container covers, advertising or tent curtains, although the initial composition of the PVC is exactly the same as those of lorry curtains.
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3.2.    I have tent curtains that have the same consistency as those of lorry curtains. Do you buy them, too?
No. We only buy used lorry curtains. Please read the answer to question 3.1.
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3.3.    I have advertising curtains that have the same consistency as those of lorry curtains. Do you buy them, too?
No. We only buy used lorry curtains. Please read the answer to question 3.1.
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3.4.    How thick should the lorry curtains be to fit your needs?
The curtains that we buy are old lorry curtains, with a high-strength base fabric that has a PVC coating on both sides. Its weight per square meter varies between 600 and 900 grams.
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3.5.    Are there particular cases when you do not buy the curtains?
First and foremost, they have to be old lorry curtains and not container covers, construction, advertising, or tent curtains.
Once cut, the curtains are washed in industrial machines. Consequently, we cannot use curtains that are partly covered with adhesive foil, curtains where the PVC coating has been worn down to the fabric, or brittle or perished curtains that have lost their initial texture. Burglar-proofed curtains are also unusable for the production of our bags.
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3.6.    I have curtains with and without brand marks. In which of them are you interested?
Our products come in different colours and themes – have a look at our online store! Clearly we mainly buy curtains that have brands all over the surface. Due to the growth of our portfolio of products, however, we are also interested in curtains with few brand marks or even with no brand marks at all. Please contact us for further information on the type and colour of single-colour curtains, which are of interest to us.
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3.7.    I have curtains with digital printing on them. Are you interested in them?
Yes, we also buy curtains that have been digitally printed.
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3.8.    My curtains are partially covered with adhesive foil. Can you use them?
No, we unfortunately cannot. During the cleaning process the adhesive foil normally detaches from the surface and leaves adhesive traces on the curtains.
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3.9.    My curtains have extensively been used. Do you buy them anyway?
Dirt and tears have no influence on the quality of the material. However, we cannot use curtains where the PVC coating has been worn down to the fabric, or brittle or perished curtains that have lost their initial texture and flexibility.
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4.1.    How can I know how my curtains will be used?
We manufacture bags using curtains as the base material. The curtains are cut in such a way that makes the imprint or the logo of your company or your client unrecognisable. We guarantee that your curtains will not be used for any other purposes nor will they be sold to third parties.
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4.2.    What do you exactly do with curtains?
As soon as the curtains arrive in our factory building in Zurich we cut them and scrape out the eyelets and tension belts. We also cut out brittle or perished parts that are unusable for the production of our bags.
Parts that we can use for the production of our bags are washed in industrial machines and dried. We then cut the different pieces needed for our bags, put them together and finalise the product with accessories. At this stage, the bag can be sold in any of our retail outlets or on our Online Store.
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4.3.    Could one recognize my company’s name on your bags?
No. The curtains are cut in such a way that makes the imprint or the logo of your company or your client unrecognisable.
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4.4.    What do you do with my curtains if, once delivered, you cannot use them?
If your curtains do not fit our quality criteria, we take care of their disposal and recycle them with the aid of our partner Texyloop.
We reserve the right to deduct the transportation costs from the value of the delivered curtains should we frequently receive unusable material (c.f. quality criteria mentioned above).
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5.1.    I would like to get bags made with my tarpaulins. Is this possible?
Unfortunately not, due both to the additional costs involved and the anonymity of the tarpaulins, once they have been cut. We do not manufacture bags to order.
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5.2.    Which are the suppliers you already worked with? Do you have any references?
We work together with most of the larger European hauliers and tarpaulin manufacturers. Planzer, a major Swiss company, was one of our first suppliers and still is, regularly delivering old tarpaulins. We also work together with Texyloop, an initiative of the Ferrari Group, a global stakeholder in the composite textile and membrane field.
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5.3.    Where can I buy your bags?
Once manufactured, the bags are available in any of our retail outlets or through our online shop.
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5.4    I would like to communicate about FREITAG and announce our collaboration? Is that OK and, if so, how can I do so?
Sure! You are welcome to publicise your collaboration with FREITAG. For this purpose, we can provide you with different tools (press-releases, logos, etc.). You just have to let us know what you need.
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