HERE’S HOW WE DO IT

You have two super simple options for getting your bag repaired: either bring it to a Care Point yourself or send it in to us. We’ll take a look and let you know how much the fix will cost. You can then tell us whether you want to go ahead with it. If so, your bag will be back with you in a couple of weeks. 

HERE’S WHAT WE CAN PATCH UP

 

  • Replacing sewn buckles, rings, screws and buttons.
  • Repair open seams.
  • Mending worn corners.
  • Replacing velcro and zips, velo tubes, straps and labels.
  • Rebuilding the colour of rips, worn spots and holes in the truck cover.

 

*PLEASE NOTE: Every tarp is a unique product, so we have to assess each one as it comes to us. The list above is only a guide: our tarp surgeons can patch up virtually anything and will do everything in their power to extend your unique product’s life.

HERE’S WHAT IT COSTS

 

Repairs are usually just as individual as your unique FREITAG product itself. Send us the ailing item and we’ll get in touch with a cost estimate.

Care Point Shibuya

DROP IT OFF

 

Bring your unique product to one of our Care Points and we’ll arrange for it to be fixed right up.

 

Find a Care Point near your place

Send it in

SEND IN YOUR BAG

 

Please contact us before sending in your repair.

FREITAG-customer-care

ANY QUESTIONS?

 

Give us a call

on +81 3 64505932

Mon-Fri 11am-20pm

or drop us an email: 

 

tokyo.bagdoctor@freitag.ch